Intelligent care orchestration

Your care pathways, automated. No patient left behind.

Caren is an AI health copilot platform, FHIR-native, that automates care pathways for health plans, hospitals, labs, insurers, and the pharmaceutical industry.

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The problem

More patients. More care pathways. The same team.

Today, everything depends on your team's heroics: spreadsheets, calls, manual follow-ups. That doesn't scale.

01

The silent risk

A high-risk patient stops responding. No one notices. They only reappear at the next visit, in worse condition.

02

Time on the phone

Care coordinators spend up to 40% of their day trying to reach patients, instead of using that time to care for them.

03

Fragmented data

Symptoms, answers, and vital signs are collected but sit idle in the medical record. The data exists; the action it should trigger does not.

Caren does the heavy lifting. Your team makes the decisions.

Caren runs your care pathways for you.

From static protocols to digital, automated journeys.

  1. 01

    Activate a care pathway

    Choose a care pathway built on validated clinical protocols, with rules, triggers, and a 12-month plan for each user.

  2. 02

    Engage with AI and gamification

    Caren guides each user through WhatsApp, email, or the app: collecting answers, sending reminders, and raising alerts at the right moment.

  3. 03

    Intervene when needed

    When a user drifts from the plan or signals risk, Caren alerts your team and shows who, why, and what to do next.

Interoperability

Built on digital health standards.

Native FHIR and HL7

Caren speaks the official language of digital health. Every patient, answer, and journey event is created as a FHIR resource from the start, ready to talk to medical records and hospital systems with no translation layer.

An InterSystems partner

Caren is listed in the InterSystems Partner Directory and integrates with IRIS for Health, HealthShare, and TrakCare, the interoperability backbone of the world's largest health systems.

Already orchestrating care with Caren

FAPES
The health plan of BNDES, the largest development bank in Latin America.
Unimed Uberlândia
Part of the Unimed System, the world's largest network of medical cooperatives.
Novartis
Swiss multinational, one of the largest pharmaceutical companies in the world.

Start with one care pathway. Prove it. Then scale.

No endless rollout. We start with the care pathway that weighs most on your operation, prove the ROI within 90 days, and only then scale.

Book a demo

Book a demo

Book a call. In 30 minutes, we'll:

  • Understand the challenge you want to solve and where to start.
  • Map the stages of the patient journey with a systemic view.
  • Map the manual bottlenecks in your operation.

Scheduling

Start orchestrating care.

It's a 30-minute video call. Pick a day and time on our calendar.

Book now

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Case study

Care pathway for specialty medicines

Active navigation and care indicators that follow each member from prescription to administration of the medicine.

Challenge

Strengthen care coordination for members on specialty medicine therapy and gain traceability across the care journey.

Solution

A dedicated care pathway for members using specialty medicines, with navigation and longitudinal follow-up. The model integrates the multidisciplinary team, with nursing monitoring, pharmaceutical care, test result review, and therapeutic authorisation, plus indicators for adherence, dispensing, and administration.

Result

More than R$ 18 million in avoided costs over 36 months, with greater predictability in managing specialty medicines.

Case study

Automated care pathways for population health management

Unimed Uberlândia restructured the management of its care pathways with data integration, care journey automation, and outcome-driven follow-up.

Challenge

Improve the efficiency of member portfolio management and identify the critical points in each member's care journey.

Solution

Automated care pathways, with two-way integration with the HRP and alerts to the professionals involved at each critical point of the journey. Clinical data flows between the platform and the health plan, and portfolio follow-up is now guided by clinical outcomes, not just isolated care events.

Result

More than 100,000 lives eligible for the care pathways, with more predictable healthcare costs and visibility of clinical outcomes.

Case study

Clinical management of patients with rare haematological diseases

Automated monitoring of clinical progression and therapeutic response in patients with haematological diseases.

Challenge

Consolidate clinical data to support treatment decisions and make it easier to monitor risks, symptoms, and disease progression.

Solution

A digital platform that automates risk stratification, disease monitoring, and assessment of treatment response in patients with rare haematological diseases, supporting more precise and timely clinical decisions.

Result

4 digital care pathways in operation, with continuous patient follow-up and structured data to support clinical decision-making. Automation reduced manual tasks and made follow-up more efficient and outcome-driven.