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Emergency Triage
Emergency Triage

Reference for building the Care Pathway:

Manchester Triage Group (MTG) - UK

The Manchester Protocol was created in 1997 by the Manchester Triage Group (MTG), a group of specialists in medical emergencies in the United Kingdom.

The protocol's objective was to standardize triage in emergency and urgent care services, ensuring that patients were treated based on the severity of their symptoms rather than the order of arrival.

Since then, the system has become a global reference and is widely used in several countries, including Brazil.

Caren has adopted this protocol as a reference for risk classification used in emergency and urgent care services to prioritize patient care based on the severity of their symptoms.

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Care Pathway for Emergency Triage

The Caren care line is enhanced by an intelligent system that integrates information from structured questionnaires, symptom reports, condition progression time, and clinical signs indicating risk, allowing early detection of severity signs based on the Manchester Protocol. This data is analyzed in real-time to generate priority classification and personalized alerts for healthcare teams, ensuring faster, more precise, and safer care for patients in need of emergency assistance.
📋 Steps:
1
Emergency Triage
✅ Main objectives:
  • ✔ Prioritize care based on symptom severity, ensuring that critical cases are treated first.
  • ✔ Apply a structured method to reduce errors and variations in medical assessment.
  • ✔ Direct patients to appropriate departments, reducing overcrowding and improving care.
📌 Expected benefits:
  • ✔ Reduction in waiting time for critical cases.
  • ✔ Decrease in emergency overcrowding, as patients with lower urgency are referred to other services, preventing overload.
  • ✔ Safer and more precise care, as triage is based on objective criteria.
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